Automotive Finance Corporation (AFC), a business unit of global vehicle remarketing and technology solutions provider KAR Auction Services Inc. (NYSE: KAR), has promoted Kyle Maurer to vice president of operations for the East Division. In this position, Maurer will spearhead all AFC field operations to assure a local-market approach and actualize the “people-first” vision of AFC across customers and employees.
“A proven operations leader, Kyle is also a dedicated coach who leads his teams to produce exceptional achievement and bottom-line results,” said Jim Money, president of AFC. “In his new role, Kyle now has operational leadership over 80 AFC branch or site locations, and I know he will be instrumental in cultivating an environment where our dedication to service is unmatched, and our dealers have the tools they need to grow their business.”
Maurer joined AFC in 2007 as regional manager after four years at Ford Motor Credit Company and nearly five years at Citizens Bank. As senior director of business solutions, he was instrumental in AFC’s Salesforce design and implementation, serving as the operations team’s business administrator to ensure effective change management and adoption of the CRM tool. He spearheaded the company’s transformation efforts with a focus on AFC’s most urgent needs, resulting in more efficient processes, greater customer impact, and an improved bottom line.